Client Zone

Privacy Policy

Magnum Entertainment Privacy Policy

Magnum Entertainment is the data controller responsible for your personal data. We are committed to protecting your privacy and handling your data in a transparent and secure manner.

This privacy policy explains how we collect, use, and protect your information when you use our website or services.

Topics

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • Lawful basis for processing
  • How do we store your data?
  • Data retention
  • Data sharing
  • International data transfers
  • Marketing
  • What are your data protection rights?
  • Automated decision-making
  • Cookies
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authority

What data do we collect?

  • Personal identification information:
    • Name
    • Address
    • Contact number
    • Email address
  • Additional data:
    • Booking and event details
    • Technical data (IP address, browser type, website usage via cookies)

We only collect data that is necessary to provide our services.

How do we collect your data?

  • Directly from you when you:
    • Register online or place a booking for our products or services
    • Contact us via phone, email, or website forms
    • Use or view our website (via browser cookies)
  • Indirectly from:
    • Venues where you have booked an event requiring our services

How will we use your data?

We use your data to:

  • Process your booking and manage your account
  • Communicate with you regarding your event
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (where you have opted in)

Lawful basis for processing

  • Contract: to fulfil bookings and provide services
  • Legitimate interests: to operate and improve our business
  • Consent: for marketing communications and optional cookies

You have the right to withdraw consent at any time.

How do we store your data?

We store your data securely using trusted booking systems, including:

  • djeventplanner.com
  • Secure servers
  • Restricted access controls
  • Password protection and system security

Data retention

  • Personal data is kept for up to 4 weeks after your event for operational purposes
  • Certain data may be retained longer for:
    • Legal obligations
    • Tax and accounting purposes
  • After this period, data is securely deleted or anonymised

Data sharing

We may share your data with:

  • Third-party suppliers (only at your request)
  • Service providers supporting our business (e.g., booking systems)
  • Legal authorities where required by law

All third parties must respect your data and comply with data protection laws. We do not sell your personal data.

International data transfers

  • We do not routinely transfer personal data outside the UK
  • If transfers occur, we will ensure appropriate safeguards are in place according to UK data protection law

Marketing

  • Marketing communications are sent only if you have opted in
  • You can opt out at any time by:
    • Clicking “unsubscribe” in emails
    • Contacting us directly

What are your data protection rights?

You have the right to:

  • Access: request copies of your personal data
  • Rectification: request correction of inaccurate data
  • Erasure: request deletion of your data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent (where processing is based on consent)

We respond to all requests within one month.

Automated decision-making

  • Magnum Entertainment does not use automated decision-making or profiling

Cookies

  • Cookies are small text files placed on your device to collect internet log information and visitor behaviour
  • For more information, visit: www.allaboutcookies.org

How do we use cookies?

  • Keep you signed in
  • Understand how you use our website
  • Improve website functionality and performance
  • Request consent before placing non-essential cookies

What types of cookies do we use?

  • Essential cookies: required for website functionality
  • Functionality cookies: remember your preferences
  • Analytics cookies: help understand website usage
  • Advertising cookies: deliver relevant marketing (only with consent)

How to manage your cookies

  • You can set your browser to not accept cookies
  • You can remove cookies via your browser settings
  • Disabling cookies may affect website functionality

Privacy policies of other websites

  • Our website may contain links to external sites
  • This privacy policy applies only to Magnum Entertainment
  • Please review the privacy policies of external websites separately

Changes to our privacy policy

  • We regularly review and update this policy
  • Changes will be posted on this page

How to contact us

How to contact the appropriate authority

 

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